Returns & Exchanges

At ELEDLights, we stand behind the quality of our lighting solutions and offer a 30-day return window for most products in their original packaging. We strive to make the process as seamless as possible to ensure your project stays on track and your space stays bright.

1

Initiate Your Request

Contact our customer support team or log into your account portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

2

Prepare Your Package

Securely pack the items in their original manufacturer packaging, ensuring all hardware, instructions, and components are included to avoid restocking fees.

3

Ship the Items

Affix the provided shipping label or your own carrier label to the exterior of the box and drop it off at the nearest authorized shipping center.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your full refund or ship out your replacement fixtures within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing